Fill: Have LastPass automatically fill the entry for you if it can.Click on the entry you want, and you’ll get another sub-menu with options. In that menu, click on LastPass to display a list of matches LastPass thinks might apply to the current site. Instead, right-click in the username or password field. If it’s in the same place as the LastPass icon, it makes it difficult to click on the correct one. For example, sometimes a password field will include an eye icon that will cause the password you’re typing to become visible so you can see what you’re entering. Sometimes the LastPass icon at the end of the username or password field isn’t present or is obscured by something else. If you take awhile to get around to pasting and it pastes nothing, try again with less delay. Note: LastPass will empty the clipboard several seconds after it places something there to prevent passwords from being left in potentially visible places. You might need to do this twice: once for the username and once for the password. Then click back in the user name or password field, and paste 1 the item in. Click on Copy username or Copy password to copy either of those entries into the clipboard. Click on it and you’ll get the sub-menu shown above. That icon looks suspiciously like a clipboard icon because that’s the feature it’s exposing. You may have noticed as your mouse moved over the item that an icon appeared within the item. If clicking on the entry doesn’t work, there’s another step. Option 2: The LastPass icon and the clipboard In this case, there’s only one entry, but if I had more Gmail accounts saved, I could choose which one to use from the list.Ĭlicking the entry in the dropdown list will often automatically fill the field. LastPass presents a drop-down list of the information it has. The number shows the number of matches LastPass thinks it has applying to the current site.Ĭlick on the icon. The icon is a tiny version of the LastPass icon. You’ll note that LastPass has not automatically filled anything in. (The small digit indicates how many passwords you’ve saved that relate to that website.) LastPass icon in the entry field. When you have the LastPass extension enabled, you should see a small icon in the right-most spot on a username or password field. Option 1: the LastPass icon in the entry form Again, the concepts should be similar to what you’d encounter on any website on which your password vault isn’t auto-filling. I occasionally encounter this problem when signing in to Google/Gmail, so I’ll use that as my example. Different password managers may be stymied by different websites and may expose the features I’m showing you in different ways, but the concepts should be the same. The examples I’ll use here are all from LastPass, but the concepts should apply to most password vaults that normally auto-fill for you. In a misguided effort to be more secure, they attempt to prevent password vaults (or any automation) from being used at all.įortunately, where there’s a will, there’s almost always a workaround. That’s not really the vault’s fault it’s the fault of the website using convoluted, non-standard implementations. In order to work, your password vault needs to figure out all the under-the-hood stuff so it enters the right information in the right place. What looks to you and me as pretty standard “User name:” and “Password:” boxes you need to fill in can be designed by the web developer in a wide variety of ways under the hood. The problem is there’s no standard sign-in form. Sometimes you don’t even need to do that some vaults even click OK for you. All you have to do is notice the fields were magically filled in and click OK. The idea with password vaults is that you visit a website requiring a sign in, and the password vault software - usually a browser extension - notices, looks up that site in the database of sites you’ve saved in the past, and automatically fills in the information for you. Start by clicking on any vault-related icon in the fields in question or right-clicking in the field to expose any vault-specific menu items. There are several workarounds that allow you to initiate the auto-fill or copy/paste the information manually. Sometimes website design prevents password vaults from automatically filling information in to all forms.
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